FAQ & CONTACT

Questions? Real people answer.

Talk to a firearms specialist — not a bot. Call, text, or email, or find your answer below.

CALL OR TEXT

(555) 010-4726

9 AM – 5 PM EST weekdays · texts anytime

EMAIL

support@gunmoney.com

Replies within one business day

Send us a message

We reply within one business day. For a cash offer, use the offer form instead — it's faster.

Verify our FFL. Look us up with the ATF's FFL eZ Check tool — the address on our labels always matches our registered premises.

Frequently asked questions

We hold a federal firearms license (FFL) and operate under ATF regulation. You can verify our license with the ATF's FFL eZ Check tool, and the address on every shipping label matches our registered FFL premises. Our support team is one call or text away during business hours.

Most offers go out within two hours of your submission during business hours. Submit overnight and you'll have a number first thing in the morning. Every offer is guaranteed as long as your description is accurate.

Mostly up to you. Accept your offer today and you can be paid as soon as your firearm arrives and clears inspection — typically 2–4 days with shipping, or same day if you're local and drop off.

After you accept, we email a prepaid, insured shipping label plus simple packing instructions. Drop the box at any FedEx location or schedule a free at-home pickup — it's as easy as an online return.

Two things: describe your firearm accurately when you submit it, and follow the packing and shipping instructions we send after you accept. That's it — we handle the transfer, compliance, and paperwork.

If our inspection finds a meaningful difference, we'll propose a fair adjustment based on current market value. You can accept the revised offer or have the firearm returned to your local FFL.

Handguns, rifles, shotguns, NFA Class III items, antiques and collectibles, black powder guns, plus ammo and accessories. Any condition — from safe queens to project guns. We don't buy airsoft, paintball, or BB guns.

The same day your firearm clears inspection, you choose how to get paid: real-time deposit to supporting banks, next-day direct deposit, a downloadable check you can print and remote-deposit, or a paper check by mail.

Local shops typically offer 40–50% of market value. Our specialized online operation lets us pay substantially more — and if you get a better validated offer from a dealer, we'll beat it.

Skip the questions — get a number.

A guaranteed offer answers most of them.

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